Create an account

On your computer, go to https://platform.acuteimmersive.com/

You’ll see an empty login page.

Navigate to Sign Up and fill in the registration information.

Mandatory fields are marked with an asterisk.

Once you’re done, click the Sign Up button at the bottom.

Once back at the Log In page, use your email and password to log in.

Create an organization

Once logged in, you are taken to the File Manager. You need to be part of an Organization in order to upload videos.

If you are joining an existing team, please ask the team’s owner to invite you as a collaborator.

If you are creating a new team, click the New Organization button.

Fill in the required information for your organization.

Again, mandatory fields are marked with an asterisk.

Once you’re done, click Create Organization. This new organization is owned by your user account.

Upload a video file

Once part of an organization, the File Manager lets you manage your organization’s video files.

New videos are created private, so only you (and members of your organization) can see them in the Acute Pro app for Apple Vision Pro.

Everything in the Acute Immersive Platform is private by default.
Other than you, your collaborators, and Acute employees, nobody can see your organization, your users, or your videos.

Click the Upload Video File button.

We don’t impose strict format requirements for video files, but our recommendation is to use h.265 whether it is side-by-side HEVC or multilayer MV-HEVC at up to 100Mbps. The file size limit is 50 GB at the moment. In any case, do not upload RAW or ProRes footage.

Drag and drop your video file into the Video File box and let it upload. It will take a while.

Once the download completes, select the format from the dropdown list that corresponds the best to the video you uploaded. This is important to ensure the streaming encoding succeeds.

Click the Save & Encode button.

Back in the File Manager, you’ll see that the video is now queued or encoding. It will take a few minutes, or a few hours, depending on the file size and system load. As a rule of thumb, expect up to 1 hour for each minute of video.

The File Manager is designed to handle many files, whether they are rushes, dailies, or final cuts. Projects and folders will come at a later time. In the meantime, a good idea to preserve sanity is to use nicknames for files, which you can change at any time by clicking the file name in the list.

Preview the video file

Once the video is encoded successfully, it will be marked as Live.

It means that it is available for streaming, but it’s still private to you and your collaborators.

Click View button (eye icon) that appeared in the Actions column.

You can now play and preview your video in the browser. In the case of stereo video, it is normal and expected that the playback includes only one eye.

Download the Acute Pro app

Download Acute Pro from the App Store app on your Apple Vision Pro.

Search “acute” in the App Store app, or open this link in your Vision Pro: https://apps.apple.com/us/app/acute-pro/id6744127101

View the video in the Acute Pro app

As of writing, navigation in the Acute Pro app is changing rapidly.
Navigation, UX, and features will be improved through Q2 2025.

Sign in with your Acute Immersive Platform credentials.

Tip: typing a password with the Vision Pro keyboard is very cumbersome. Use the Passwords button on the keyboard to store & load your credentials.

After logging in, the app will open the File Manager tab.

Videos that belong to your organization will appear listed there. If you don’t see your videos, try toggling Showing live videos only to reveal videos that are not playable.

If the video’s Stream Status is Live, tap it on the list to play it.

As the video plays, you have access to the same playback controls as OpenImmersive.

Invite collaborators

Back in the immersive platform page, go to the Organization tab, from which you manage your organization.

All video files are created private, so only members of your organization can see them in the Acute Pro app for Apple Vision Pro.

Click the Edit Organization button.

Here, you can modify information about your organization, if necessary. For example, you can drag/drop a logo image file that will appear in the dashboard.

Changes are only taken into account if you click the Save Changes button at the bottom of the form.

Back on the Organization page, scroll down all the way to the bottom, you’ll see the organization’s member list, listing only you as the Owner.

Members can have different roles, which correspond to different levels of permissions:

• Owner: can do everything in the organization. The role cannot be granted or revoked.
• Admin: can create/edit videos, manage organization details and members except the Owner.
• Editor: can create/edit videos.
• Reviewer: can view and add notes to private videos.
• Viewer: can view private videos.
• Guest: can view private videos.

The difference between Viewer and Guest is minor at the moment:
Viewers have access to various organization data including members, while Guests don’t.

Enter the email, select the appropriate role and click Invite.

You can rescind invitations by using the trash can icon to the right.

Invited members receive an email with a personal signup link that lets them register and automatically join your organization.

Once they register, they will appear with their first and last names instead of “Invited Member”.

Click one of them to see/update their roles and corresponding permissions in details.

Collaboratively review a video

In the Acute Pro app, play a video from the File Manager.

To the right of the back button, tap the Review Panel toggle button (speech bubble).

A semi-transparent Review Panel will appear to the left of the Control Panel.

The Review Panel lists existing timecoded notes added to this video file, if any. At the bottom, there is a precise timecode readout, a Play/Pause button, and a New Note button (speech bubble with + sign). This button is only available if your organization role is Reviewer or above.

Click the New Note button (speech bubble with + sign) to add a new note. You can also tap the timecode on an existing note to add a reply to its thread.

By default, speech transcription starts when starting a new note or a new reply. A flashing “REC” indicator is visible when speech transcription is active. You can turn it on and off with the Speech button (microphone).

You can also use the keyboard to type or correct the note. When you’re done, hit the Save Note/Save Reply button.

You will find the notes under the video player in the Details Page (eye button) of the video file.

Add metadata to a video

In the Publishing, click the Publish Video button.

The form has a lot of fields (information, production properties, image and video assets), but you can create a video just by entering a name. You don’t have to fill everything immediately.

Once you hit Create Video at the bottom of the form, a video record is created and visible from the Publishing page. The video becomes visible from the Acute Pro app’s Publishing tab as well.

You’ll notice that there is a Stream Status for Video and Trailer, which are the two slots for video files in a video in Publishing.

• No File: the file has not been uploaded.
• Standby: the file is uploaded, but processing has not started (usually because Format has not been selected).
• Queued For Encoding: the file has been ingested and is waiting for processing to start.
• Encoding: the file is being process for streaming. This can take from 15 minutes to multiple hours depending on its size.
• Live: encoding is complete and the video is available for streaming.
• Failed: an error occurred while processing: we will investigate and try again.

Stream Status and Video Status are independent values. As long as the video remains private as “Draft”, streaming is only available to organization members. Contact us if you’re interested in making one of your videos public.

Click the blue Edit button (pen icon) under Actions to modify the video, and scroll down the the Assets section.

Click the Video File field to open a popup where you can choose among the previously uploaded video files from the file manager.

Click the Select button to confirm your selection.

It is a good idea to fill the metadata fields as much as possible if you intend to present the video to the public or to customers.

Click the Save Changes button when you’re done.

In the visionOS Acute Pro app’s Publishing tab, you can now see your video as it would look when available in a public app based on the Acute Immersive Platform.

There is no turnkey publishing tool yet, but we can build your branded white label app!
Contact us if you’re interested in making your videos public.